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Privacy Policy

Your privacy is our top priority

As a company dealing with data security products, we undoubtedly take data security seriously. It is your right to know what we are doing with the data we collect; how secure it is. This page is dedicated to making you understand our data collection practices and the control you have over the way your information is collected and is being used.

What personal data do we collect?

We collect personal data of our customers, partners, resellers or affiliates at several points throughout the entire customer experience: registration, purchases, subscriptions, renewals etc. We collect the following personal information from you, and in some cases other details which is necessary to collect in order to server you better:

  • Full name
  • Company name
  • Phone number
  • Email address
  • IP address
  • Credit card details
  • Payment information
  • Browser information
  • Cookies

Please note that we do not collect or process any sensitive category of personal data as defined by the EU GDPR.

The way we use information

We use your personal information for the following tasks:

  • To personalize your experience
  • Improvise our website using your feedbacks
  • Improve our customer service efforts
  • Sending emails
  • Process transactions
  • Improve our marketing efforts

At every point where data is collected, we assure you to let you know specifically what it will be used for.

Communicating with you

We may contact you directly or through any third-party service provider for the products or services you have signed up or purchased from us, to deliver transactional or service-related communications. We may also contact you with new and exciting offers for additional services we think you’ll find value in if you give us your consent. These contacts may include:

  • Email
  • SMS
  • Telephone calls
  • Automated phone calls

If we collect any information in connection with a co-branded offer, we will clear it at the point of collection itself the whereabouts of who is collecting the information and whose privacy policy applies. In addition, we will describe any choice options regarding sharing your private data with a co-branded partner, as well as how can you exercise those options without any hassles.

Cookies

Cookies are basically small files that a site transfers to the computer's hard drive through web browser. Cookies enable service provider's systems to identify your browser as well as capture and remember some information. We use cookies to monitor and improve access to our website. Cookies help us remember and process the items in your shopping cart and compiling aggregate data about site interaction and site traffic so that we can offer better experiences and tools in the future.

Data about usage of services

Data automatically gets collected when interaction happens with our services, including log files, metadata, device/cookie IDs, server response time, and approximate location information page load time to improve our website performance and systems, including network routing, optimizing DNS resolution and server configurations. Specifically, interactions with the features, content and links contained within the Services, IP address, the date and time when the services were used, information about browser, type, configuration, cookie data, language preferences, all data and information regarding devices accessing the services which mostly includes the type of device, it’s operating system, device settings, unique device identifiers.

Customer service and live chat

While using our live chat, if you are not already logged, you may be asked to supply your personal information for the very purpose of customer service. We take extra steps and care to protect your private information. For internal customer service training purpose, live chat sessions may be recorded. Please note that the conversions over live chat always occurs over a secure connection and we never share customer service records.

Sharing personal data to third party

We do not share your private sensitive information with outside parties, except when it is necessary to inform service providers about the services you have expressed an interest in and requested for additional information regarding the same. Without your prior permission, we do not transfer or sell your personal sensitive data or information to third parties. However, we may issue your information in response to lawful requests by public authorities, to meet national security or law enforcement requirements. We may also provide your information to other parties if it is necessary to protect our safety, rights, or property, or that of others.

Our commitment to data security

To ensure data accuracy, to restrict unauthorized access, to assure the correct use of information, we have put in place proper physical, electronic and managerial procedures to safeguard the information collected online. When visiting the site, logging in to the site, or completing a transaction, your connection is always secured with SSL.

Right to be forgotten

As per the data rights provided by GDPR, you have the right to change or even delete your personal data from our servers/website. You can do so by logging into your account on our website. Failing that, simply send us a mail requesting for a copy of the information we have with us.

How you can access, correct or update your information

You may review or update the personal information we have collected online by logging in to your account, or by contacting us. To protect your security, we verify your identity before granting you access to an account or making any changes or corrections.

Refund Policy

You can find our refund policy at .

Limitation of liability

We’re not liable for any loss and damage occurred by using this payment service in any way.

Changes to our privacy policy

We time-to-time revise our privacy policy in our sole discretion to reflect changes in our business practices and governing law. In such cases, if we make a change to our privacy policy, we will update them on this page. We may notify you by email, where we feel it appropriate. However, we recommend that you review this page periodically in order to check for any updates.

Contacting us

The questions regarding this privacy policy and data collection can be solved by contacting at .